Ana

Ana

Assistant Contact Center Manager
Irwindale Corporate Offices
Family member since 2001

What do you do at the Credit Union? Between me and my manager, Brandi, we supervise about 14 employees. As an Assistant Manager I get to be very hands on with the operations side of helping our members and Call Center staff. We handle member transactions, inquiries, loans, email, and even Live Chat. I have the privilege of being able to work with members to make sure all is running smoothly.

What do you like about working at the Credit Union? The people and the environment. Here at the Credit Union there is always room to grow. It is very much an open door policy to be able to express your ideas and suggestions. I love working for a company that encourages you to be self-empowered and think outside of the box.

How did you come to be an employee with the Credit Union? My dad has been a member since 1979 before I was born. When I wanted to leave Wells Fargo, my dad suggested the Credit Union. So, I applied and got a call 2 weeks later with a job offer.

Would you recommend SCE FCU as an employer? Yes, without a doubt! I would have never imagined that I would be with a company for so long. I feel very blessed and appreciative to have SCE FCU as my employer.