Fraud Risk Alert!

Nov 15, 2013 | Tips & Alerts

We’ve received word from SCE FCU members and non-members that they are receiving text messages, portrayed as coming from the Credit Union regarding their debit card. The text asks them to call a number such as (850) 677-3020 regarding their account. When the person calls that number, they’re asked to enter their card number, expiration date and PIN number.

We will NEVER ask for your card number or PIN. DO NOT provide this information. Legitimate financial institutions will not contact customers/members through these means to verify information. Responding to these requests could result in the theft of your identity.

If you responded to this message by keying in your card information as requested, call us immediately at 800.866.6474 option 3. Outside of business hours, to avoid any delay or further risk, go ahead and report your card as stolen to:

Visa Check Card (Debit Card) – 888.241.2510
Outside the US, call collect to 909.941.1398

Visa Credit Card – 800.325.3678
Outside the US, call collect to 727.570.4881

Please remember you can view your account information at any time by logging in to our online banking system, CU@Home, using the login located at the top left of this page. Regular monitoring of your account is always a recommended method to stop fraud.