Contact Us
800.866.6474
Member Care Center Hours:
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 8 - 6 | 8 - 6 | 9 - 6 | 8 - 6 | 8 - 6 | 9 - 1 | – |
After hours support is available outside of business hours for select services.
Branch Hours:
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Boyle Heights | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 9 - 1 | – |
| Duarte | – | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 1 | – |
| Horizon Ridge1 | – | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 1 | – |
| Irwindale | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 9 - 1 | – |
| Lynwood | – | 9 - 5 | 9 - 5 | 9 -5 | 9 - 5 | 9 - 1 | – |
| North Las Vegas2 | 9 - 4 | 9 - 4 | 9 - 4 | 9 - 4 | 9 - 4 | – | – |
| Ontario | – | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 5 | 9 - 1 | – |
| Sahara | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 10 - 5 | 9 - 1 | – |
| Southwest3 | 8 - 3 | 8 - 3 | 8 - 3 | 8 - 3 | 8 - 3 | – | – |
1Closed for lunch 11:30am - noon. 2Closed for lunch 1 - 1:30pm. 3Closed for lunch 11 - 11:30am.
Mailing Address:
PO Box 8017, El Monte CA 91734
Other Helpful Contact Numbers
| Accidental Death & Dismemberment Insurance | 800.252.2148 |
| BALANCE Financial Fitness | 888.456.2227 |
| ChexSystems | 800.428.9623 |
| Community Mortgage Funding | 877.915.3450 |
| CO-OP ATM/Shared Branch Locators | 888.748.3266 |
| Equifax | 800.685.1111 |
| Experian | 888.397.3742 |
| Harland Clarke – Check Orders | 800.355.8123 |
| Proof of Auto Insurance Service Center | 866.318.1083 |
| Social Security Administration | 800.772.1213 |
| Visa Gift Card Customer Service | 866.264.2094 |
| Visa ScoreCard Program | 800.842.3006 |